Terms & Conditions | Care Beyond The Chair Ltd

T&Cs, Disclaimers, Policy.

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

6. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

If you don’t want us to process your data anymore, please contact us at carebeyondthechairltd@yahoo.com

.We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@carebeyondthechairltd.com

Care Beyond The Chair Ltd Master Terms and Conditions
1. Introduction
These Terms and Conditions ("Terms") govern your use and purchase of services provided by Care Beyond The Chair Ltd ("we," "us," or "our"), including our online educational packages (Foundation Paper, Bronze, Silver, Gold Tiers, and Managers' Additions) and bespoke in-salon workshops (collectively, the "Services"). By accessing or using any of our Services, you agree to be bound by these Terms.

2. The Online Education Services and Pricing
We offer educational packages delivered online via a unique login account on our website. All package access is granted for a period of twelve (12) months from the date of purchase.

3. Content Access, Use, and Restrictions
* Access Period: All online access is limited to the individual purchaser for a period of twelve (12) months.
* Online Viewing Only: All educational content (Paper and courses) is provided for online viewing only on our platform. The content is not printable, downloadable, or transferrable.
* Intellectual Property: All content is the intellectual property of Care Beyond The Chair Ltd and is protected by copyright law. You are expressly prohibited from copying, reproducing, distributing, modifying, or using the content in any manner other than online viewing for personal educational purposes.
* Account Security: Your login account is for your personal use only. Sharing your login details is a breach of these Terms and will result in the immediate suspension or termination of your account without a refund.

4. Upgrade Policy
* Eligibility: Purchasers of a lower-tier online package (e.g., Foundation Paper, Bronze, Silver, Silver Manager's) may upgrade to the next highest applicable package (e.g., Bronze to Silver, Silver to Gold, Silver Manager's to Gold Manager's) at any time during the initial 12-month access period.
* Pricing: To upgrade, you will only pay the difference in price between the package originally purchased and the new package.
* Duration: The upgrade payment does not extend your original twelve-month access period. The access period remains 12 months from the initial date of purchase.

5. In-Salon Workshops
* Bespoke Service: We offer in-salon workshops, which include bespoke role-playing scenarios designed around a salon's specific staff, policies, and attitudes toward mental health.
* Separate Agreement: These workshops are physical, bespoke services and are not covered by the fixed pricing of the online tiers. The pricing, scope of work, scheduling, cancellation policy, and specific terms for any in-salon workshop will be defined and agreed upon in a separate, written bespoke service agreement between Care Beyond The Chair Ltd and the salon/client.

6. Critical Disclaimer: Nature of the Content
* Educational Purpose Only: The content in our Paper, courses, and workshops provides general guidelines, educational information, and communication examples. It includes contacts for professional advice.
* NOT Professional Advice: The information provided is not intended to be a substitute for professional mental health advice, diagnosis, or treatment. Care Beyond The Chair Ltd is not a mental health service provider and its staff are not operating as mental health professionals.
* Consult a Professional: You must always seek the advice of a qualified mental health professional or other qualified health provider with any questions regarding medical or mental health concerns. We accept no liability for reliance on the educational content for diagnosis or treatment.

7. Refunds and Termination
* Refund Policy (Digital): Due to the immediate access granted to all digital content, all sales are final, and we do not offer refunds once access has been granted, except as required by law. Upgrade payments are also non-refundable.
* Termination: We reserve the right to suspend or terminate your access to the Services at our sole discretion, without notice or refund, if you breach these Terms (e.g., account sharing, unauthorized use of content).

8. Governing Law and Contact
* Governing Law: These Terms shall be governed by and construed in accordance with the laws of England and Wales.
* Contact: If you have any questions about these Terms, please contact us at info@carebeyondthechairltd.com